SUPPORT CENTRE
Learn JotCam, one task at a time.
These guides cover the JotCam workflow one task at a time, from capturing a photo and adding context to organizing records and preparing a handoff.
START HERE
Set up the basics first.
New to JotCam? Begin with the first guide, then move through settings and organization before building your first field record.
Getting Started with JotCam
Set up JotCam permissions, learn the Camera, History and Settings tabs, and create your first finished field photo.
READ GUIDE →02CaptureConfigure Photo Stamps and Camera Settings
Choose JotCam date, time, direction, coordinate, project label, aspect ratio, stamp position and stamp size settings.
READ GUIDE →03OrganizationOrganize Project Profiles, Projects and Sessions
Understand JotCam Project Profiles, Projects and Sessions, reuse site names across visits and keep field-photo records separated.
READ GUIDE →SUPPORT LIBRARY
Find the task you need.
Each guide includes a short summary, the expected result and links to related tasks.
Capture, Review and Save a Photo
Use JotCam focus, zoom, flash, torch and timer controls, then review a Photo Note, markup and stamps before saving a finished photo.
READ GUIDE →05DocumentationUse Photo Notes, Report Notes and Templates
Add visible JotCam Photo Notes, editable Report Notes, Custom Report Fields and reusable note templates.
READ GUIDE →06DocumentationMark Up Photos in JotCam
Use JotCam arrows, double-sided arrows, circles, rectangles, freehand drawing and text labels to identify details in field photos.
READ GUIDE →07OrganizationFind and Manage Photos in History
Filter JotCam History, open photo details, share records, edit Report Notes, move multiple photos and understand deletion behaviour.
READ GUIDE →08HistoryImport Existing Photos into JotCam
Import existing gallery or photo-library images into JotCam History and understand which original capture details cannot be added afterward.
READ GUIDE →09Reports and ExportsCreate Reports and Export JotCam Records
Create JotCam Field Report and Photo Log PDFs, configure branding and custom report fields, reorder Sessions, and export records as CSV or KMZ.
READ GUIDE →10PrivacyOffline Use, Privacy and Permissions
Understand how JotCam works offline, what stays on the device, and why camera, location, sensor and photo permissions may be requested.
READ GUIDE →12TroubleshootingTroubleshooting JotCam
Resolve common JotCam issues with permissions, GPS, heading, camera controls, History, Sessions, notes, reports and exports.
READ GUIDE →BUILT TO WORK LOCALLY
Core field documentation works locally without a JotCam account.
Capture, notes, markup, organization and report creation remain available without an internet connection. Internet is required for purchases, restores and occasional Pro validation. Your field files go only where you choose to export or share them.
Review privacy and permissions →